DAY 1 |
TIME |
TASKS |
PARTICIPANTS |
|
8:30 - 9:00 |
Introduction |
Project Sponsor, Process Subject Matter Experts, Representative End Users, BES Admin, Remedy Admin, System Admin |
|
9:00 - 10:00 |
Aeroprise Implementation Review Session |
Project Sponsor, Process Subject Matter Experts, Representative End Users, BES Admin, Remedy Admin, System Admin |
|
10:00 - 12:00 |
Business Process/Mobilization Review |
Project Sponsor, Process Subject Matter Experts, Representative End Users, Remedy Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server Installation/
Initial Server Configuration |
Remedy Admin, System Admin |
|
|
|
|
DAY 2 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Aeroprise Server Configuration |
Remedy Admin, System Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server Configuration |
Remedy Admin, System Admin |
|
|
|
|
DAY 3 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Aeroprise Server Configuration |
Remedy Admin, System Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server Configuration/
Handheld Installation and Configuration |
BES Admin, Remedy Admin, System Admin |
|
|
|
|
DAY 4 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Aeroprise Server, Handheld System and Integration Testing |
End User, BES Admin, Remedy Admin, System Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server, Handheld System and Integration Testing |
End User, BES Admin, Remedy Admin, System Admin |
|
|
|
|
DAY 5 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Aeroprise Server and Handheld Testing/ Performance Testing and Tuning |
End User, Remedy Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server and Handheld Testing/ Performance Testing and Tuning |
End User, Remedy Admin |
|
|
|
|
DAY 6 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Aeroprise Server and Handheld Testing/ Performance Testing and Tuning |
End User, Remedy Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server and Handheld Testing/ Performance Testing and Tuning |
End User, Remedy Admin |
|
|
|
|
DAY 7 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Aeroprise Server and Handheld Testing/
User Acceptance Testing |
End User, Remedy Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Aeroprise Server and Handheld Testing/
User Acceptance Testing |
End User, Remedy Admin |
|
|
|
|
DAY 8 |
TIME |
TASKS |
PARTICIPANTS |
|
8:30 - 10:30 |
Training Preparation |
Process Subject Matter Experts, Remedy Admin, Trainer |
|
10:30 - 12:00 |
End Use/”Train the Trainer” Training |
Process Subject Matter Experts, Representative End Users, Trainer |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Administrator Training |
Remedy Admin |
|
|
|
|
DAY 9 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Administrator Training |
Remedy Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 5:00 |
Administrator Training |
Remedy Admin |
|
|
|
|
DAY 10 |
TIME |
TASKS |
PARTICIPANTS |
|
8:00 - 12:00 |
Project Wrap Up and Review |
Project Sponsor, Process Subject Matter Experts, Representative End Users, BES Admin, Remedy Admin, System Admin |
|
12:00 - 1:00 |
Lunch |
|
|
1:00 - 3:30 |
Next Steps |
Project Sponsor |
